AI receptionist
What your electrical callers say — and who picks up
The receptionist answers screening urgent electrical calls, asks what the job needs and books it into the CRM with the caller's details.
Caller
“The breaker keeps tripping.”
Caller
“I need a panel upgrade quote.”
Caller
“Several outlets stopped working.”
Caller
“An outlet is warm and smells like burning.”
Caller
“The lights flicker whenever the oven turns on.”
Caller
“I need a new circuit for an EV charger.”
Electrical
Talk to Neuron like a real customer. It qualifies the request, checks what matters, offers the next step and saves everything to CRM.
Have the receptionist call me
One demo call to your phone, as the electrical company's receptionist. We text you a code first, so nobody else can send the call to your number. No account needed.
LOCAL LEADS WITHOUT PAID ADS
Get local customerswithout paying for ads
Help customers find you through Google Search, Google Maps and AI answers — without paying for every click. When customers contact you, Neuron helps capture their inquiries in your CRM.
1. Traffic finds you
Google Search, AI answers and Google Maps bring customers in.
2. Neuron answers
Your AI receptionist converts the call.
3. Saved in CRM
Lead, source and details are captured automatically.
4. Ready to work
Schedule, follow up and serve the customer.
Electrical
★★★★★
Sample listing · Miami, FL
Google Maps
electrical repair near me
AI Answer
Find local electrical services in Miami...
New leads in your CRM
DEMO- John D.Call · Electrical repair2m
- Maria S.Website form · Panel upgrades12m
- David K.AI chat · Lighting work25m
Illustrative example — not live customer data
- No paid adsOrganic search and Maps
- Local customersGoogle & nearby searches
- 24/7 AI receptionistHelps answer inquiries
- All-in-one CRMCalls, messages, forms
Visuals and sample leads are illustrative. Organic traffic and lead volume are not guaranteed.
In the CRM
How a electrical call turns into a paid job
| Step | What the dispatcher sees | What the technician sees |
|---|---|---|
| 1Call | A new request with the caller, the reason and property history, panel and equipment notes, estimates and inspection and job notes, plus the call transcript. | Nothing yet — the request is not assigned to a technician until it is booked. |
| 2Record | The customer record: panel & equipment records, notes and the job history. | The same record, before the visit — what was done last time and what the caller said. |
| 3Job | The job on the calendar — estimate visits, service calls, installation windows and technician availability. | Assigned to a technician dispatched to the property, with the address, the reason and the arrival window. |
| 4Invoice | The invoice and payment link on the same job, with the Payments department from Silver. | Marks the job complete; the invoice goes out from the same record. |
What your electrical business gets free, and what Copper adds
Free
$0 forever
- AI Receptionist · Call the demo receptionist
- Website · 1 landing page
- Domain · Neuron 3rd-level
- Production · 1 technician
- CRM · Basic workspace
- Cabinet users · 1 user
- Sites · 1 site
Copper
$99/mo
- Website · No page limit
- Your own domain · Buy through Neuron or connect yours
- CRM · Included
- Business line · 1 number (standard local)
- AI Receptionist · 300 min / month
- Receptionist languages · 2 languages
- Outgoing SMS · 300 / month
- Cabinet users · 2 users
- Sites · 1 site
- SEO core · 30 pages per site
$99/mo · Card at checkout, cancel anytime
Silver and Gold add more lines, minutes and the Marketing department — see all plans.
What happens on a electrical call
Caller
“The kitchen breaker keeps tripping, and now the outlet by the toaster feels warm to the touch.”
- 1Hears “warm outlet” and runs the safety branch before any booking question: don’t touch it, switch that circuit off at the breaker only if it can be done safely, call 911 if there is smoke or fire — and nothing about opening the panel
- 2Asks what is affected — the one outlet, the kitchen breaker, the panel or the whole house — and what it is doing, written in the caller’s words
- 3Asks whether anyone is in the house right now, so the office knows who is waiting at the door
- 4Takes the full service address and checks it against your service area before a window is mentioned
- 5Takes the best callback name and number
- 6Asks the brand on the panel — Square D, Siemens, Eaton — and moves on if the caller does not know
- 7Marks the job a service call, not a panel-upgrade estimate, and flags it urgent because of the warm outlet
- 8Offers the next two windows your rules allow and lets the caller pick one
- 9Reads the address, the window and the problem back before confirming
- 10Writes the booking, the call summary and the transcript onto the customer record for the electrician who takes it
The soonest window booked as an urgent service call, with the warm outlet, the tripping kitchen circuit, the panel brand and the caller’s own words on the job.
One company, one Core. Departments switch on as you grow.
Start with a free CRM, website and one technician. Add phone, AI receptionist and more as your service business grows.
What the electrical receptionist handles
“The breaker keeps tripping.” “Half the kitchen outlets just went dead.” “I need a quote for a panel upgrade.” “There’s a burning smell near the panel.” Electrical calls land while your electricians are on a ladder or inside a ceiling, and Neuron’s receptionist answers every one. It captures what the caller describes, takes the address and checks it against your service area, tells a same-day service call from a panel-upgrade or EV-circuit estimate, and books the window your office rules allow.
Our promises
No card for the free plan.
Core is free forever.
Your data is yours.
Export any time, no lock-in, no selling to anyone.
We never contact your customers without consent.
The receptionist announces itself, texts go only to people who opted in.
- No card for the free plan
- Keep your number — or get a new local one
- Export everything any time
Electrical AI Receptionist FAQ
Can it replace a 24/7 answering service for my electrical business?
For the calls an answering service takes, yes, and it books instead of taking a message. It answers 24/7 and asks what the breaker, outlet or panel is doing, then checks the address against your service area and puts the job in a window your rules allow. The summary and the transcript land on the customer record, not in a voicemail someone plays back the next morning.
How many minutes of calls does it include?
Free lets you call the demo receptionist. Copper includes 300 min / month of receptionist calls, and Silver and Gold include more — the plans page lists them. Where a plan publishes no allowance, nothing is metered.
Which languages does it answer in?
AI call operator: English · Spanish — answers, quality not yet verified. Copper includes 2 languages on the receptionist.
What does it do after hours, past 17:00, when a breaker keeps tripping?
The same as at noon. It asks what the breaker or outlet is doing and whether there is any burning smell or sparking, checks the address against your service area, then books the first window your rules allow or records the call as a priority for the morning.
What does it tell a caller who reports sparking or smoke — to call 911?
It runs the safety questions before anything else: it tells the caller not to touch it, to switch that circuit off at the breaker only if they can do so safely, and to call 911 if there is smoke or fire. Then it books the soonest window and writes the call on the record as urgent, so your office sees it first.
Does it give DIY advice or price a panel upgrade on the phone?
No. It never talks a caller through opening a panel, touching wiring or resetting anything inside the panel; until the electrician arrives, the advice is to leave it alone and keep that circuit off. A panel upgrade is booked as an estimate visit, because the electrician assesses it on site.
How does it tell a service call from a panel-upgrade estimate?
By what the caller asks for. A dead outlet or a tripping breaker is a service call; a request to upgrade a panel or add a circuit is an estimate visit. They are booked into different windows under your rules, so a quote request does not take the slot of a same-day repair.
What does it do with a whole-house outage?
It asks whether the neighbours still have power and writes the answer on the job. A house that is dark while the street is lit is treated as high priority and booked into the soonest window; a single dead room or outlet follows your normal windows.
What does it record about a panel or EV-charger call?
Whatever the caller can say: the brand on the panel, where it is, how old it is, what the new circuit is for and where the car is parked. That goes on the property record so the electrician arrives knowing what the call was about.
Will it diagnose the fault?
No. It writes down what the caller describes and books the visit. Working out why a breaker trips or an outlet runs warm, and writing the estimate, stay with the electrician at the property.
What happens when my electricians are all on jobs and cannot pick up?
The call is still answered. The receptionist does not need a free electrician to take the details; it books into the windows your rules allow, or records the next action, and the summary is waiting on the customer record when the electrician is back at the truck.
What if the caller is outside my service area?
The address is checked before any window is offered, so nobody is booked into an afternoon you cannot cover. The call is kept as a lead with the reason recorded, and your office decides whether to call back.
What if it does not understand the caller?
It does not guess a booking. Whatever it did capture — the caller's words, the transcript and a summary — goes on the customer record as a lead with the reason, so your office can follow up.
What does my office see after a call?
A booking with its window and the reason for the visit, a short summary of the call and the full transcript, all on the customer record. A call that did not end in a booking is there too, as a lead with the reason.
Does it replace my dispatcher?
No. It answers the phone and books inside the rules you set — service area, urgency, arrival windows. Deciding which electrician goes where, and moving a visit when the day changes, is still the office’s job.
Can I hear it before I switch it on?
Yes — the demo at the top of this page is the electrical receptionist, and it behaves the way it would on your line.
How do I cancel it?
In the Billing section of your account, in one click — no phone call or email is needed. You keep the paid features until the end of the period you have already paid for, and you are not charged again.
Guides for Electrical
One platform, three jobs
Choose the part of your electrical business you are solving.
This page is specifically about the Electrical AI receptionist — answering, qualifying and booking inbound calls.
Operations software
Electrical software
Run the workday: online booking, scheduling, dispatch, technician workflow and estimates.
CRM & records
Electrical CRM
Keep the context: customers, properties or equipment, job history, notes and follow-up.
AI receptionist
AI receptionist for Electrical
Handle inbound calls: answer, capture reason and urgency, check the service area and book.
Other field-service industries
Key facts
Last updated
Core
- Price
- $0 forever
- AI Receptionist
- Call the demo receptionist
- Website
- 1 landing page
- Domain
- Neuron 3rd-level
- Production
- 1 technician
- CRM
- Basic workspace
- Cabinet users
- 1 user
- Sites
- 1 site
Copper
- Price
- $99/mo
- AI Receptionist
- 300 min / month
- Website
- No page limit
- CRM
- Included
- Cabinet users
- 2 users
- Sites
- 1 site
- Your own domain
- Buy through Neuron or connect yours
- Business line
- 1 number (standard local)
- Receptionist languages
- 2 languages
- Outgoing SMS
- 300 / month
- SEO core
- 30 pages per site
Silver
- Price
- $299/mo
- AI Receptionist
- 800 min / month
- Website
- No page limit
- CRM
- Included
- Cabinet users
- 5 users
- Sites
- 3 sites
- Your own domain
- Buy through Neuron or connect yours
- Business line
- 3 numbers (standard local)
- Receptionist languages
- 3 languages
- Outgoing SMS
- 1,200 / month
- SEO core
- 60 pages per site
- Payments department
- Included
- Ads
- Included
Gold
- Price
- $999/mo
- AI Receptionist
- 2,500 min / month
- Website
- No page limit
- CRM
- Included
- Cabinet users
- 15 users
- Sites
- 10 sites
- Your own domain
- Buy through Neuron or connect yours
- Business line
- 10 numbers (standard local)
- Receptionist languages
- 3 languages
- Outgoing SMS
- 5,000 / month
- SEO core
- 60 pages per site
- Payments department
- Included
- Ads
- Included
- Marketing department
- Included
- SMM
- Included
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