Neuron Expert
Neuron Expert
AI for service businesses

AI to build your electrical company

Free CRM and website for your electrical business. Add AI receptionist, business phone, dispatch and payments as you grow.

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Pricing · Your Neuron Core

Build your company around one Core.

The same company structure you get in the workspace — departments, connections, plan and limits in one picture.

Your company · 4 departments
Connections & capabilities
OWNER CORE
Your company
Copper —
IT connections
Production connections
Included departments

One platform, three jobs

Choose the part of your electrical business you are solving.

This page is specifically about the Electrical AI receptionist — answering, qualifying and booking inbound calls.

“The breaker keeps tripping.” “I need a panel upgrade quote.” “Several outlets stopped working.” Three calls, three different visits — a service call, an estimate, and something in between — and booking the wrong one wastes the technician's morning or leaves a real problem waiting a week. Neuron's receptionist answers 24/7, captures what the caller describes, checks the address against your service area, and books a service call or a panel-upgrade estimate by the rules your office set. A tripping breaker and a dead outlet are not the same job, and the receptionist does not treat them as interchangeable. A breaker that trips repeatedly gets asked about frequency and what's plugged in when it happens, and whether it's a GFCI breaker or a standard one — a GFCI nuisance trip is a different visit than an overloaded circuit. That distinction alone often decides whether the caller gets today's last opening or the next ordinary slot. A dead outlet gets a different line of questions: is it one outlet or several on the same run, is there a burning smell or visible scorching, and did anything trip at the panel when it happened. Signs of heat or damage move a call to the front of the queue instead of the standard booking flow, because a warm outlet cover is not the same risk as a fuse blowing. A panel upgrade is an estimate, not a same-day dispatch, so the receptionist asks what a technician would otherwise have to ask on arrival: the panel's age, its current amperage, and whether the caller already knows why they need more capacity — a finished basement, a hot tub, an EV charger. That answer alone changes what the estimate visit needs to cover and whether permitting is likely to come up. EV charger installs get their own questions, because the answer usually decides whether the job is a simple circuit run or a panel upgrade in disguise: the charger's amperage, the distance from the panel to the parking spot, and whether the existing service has room for the added load. Permit requirements vary enough by jurisdiction that the receptionist collects the facts and leaves the permit call to your office rather than guessing at local code. Electrical fire, sparking, or a smoke detector going off for no obvious reason is handled as an emergency, not a queued service call — the caller is told what to do and the office is notified immediately, ahead of the normal booking flow. Everything else, from a flickering light to a buzzing switch, goes through the same address check and scheduling rules as any other visit, with the specifics written onto the job before a technician is ever dispatched.

Free Electrical CRM + free Electrical website. Forever.

Run customers, jobs and your website for $0. Add AI receptionist, dispatch and automation when you're ready.

What the electrical receptionist handles

Service calls separated from panel-upgrade estimate requests
Captures what's happening — a tripping breaker, dead outlets, a lighting job
Service-area check before a window is offered
Estimate visits booked apart from same-day service calls
English and Spanish on the same number
Call summary — including wiring and panel notes — on the property record
Handles emergency calls like electrical fires or smoke detectors
Gathers information for EV charger installations including permits and inspections
Checks for GFCI trips and blown fuses to determine urgency
Determines if a panel upgrade is needed based on age and amperage
Triages urgent calls based on breaker type and circuit load
Books service calls and estimates with precise timing and scheduling rules
Manages wiring and panel upgrade requests with detailed technical notes
Coordinates with local inspection departments for permit requirements
Identifies circuit overload issues and recommends solutions
Handles requests for GFCI replacement and testing
Manages requests for electrical panel inspections and upgrades
Captures details about wiring problems such as flickering lights or buzzing sounds
Determines if a service call is needed for a blown fuse or tripped breaker
Provides technical notes for complex electrical issues requiring specialized tools

The same CRM, booking, dispatch and technician portal — see the full breakdown.

A real electrical call, start to booking

The caller says

“The breaker keeps tripping and I don't know why.”

What Neuron does

  1. 1Asks what's happening — the breaker, an outlet, the panel itself
  2. 2Confirms the service address and checks it against your service area
  3. 3Works out whether this is a same-day service call or a panel-upgrade estimate
  4. 4Offers the arrival windows your rules allow
  5. 5Reads the details back before confirming
  6. 6Checks for GFCI trips or blown fuses to determine urgency
  7. 7Gathers information for panel upgrades including age and amperage
  8. 8Handles emergency calls like electrical fires or smoke detectors
  9. 9Determines if a panel upgrade is needed based on circuit load and breaker type
  10. 10Coordinates with local inspection departments for permit requirements
  11. 11Books service calls and estimates with precise timing and scheduling rules

Booking created as a service call or an estimate visit, with what the caller described already on the job. For emergency calls, the appropriate services are notified.

What happens after the call

1
Call type capturedService problem, panel estimate or installation request, recorded before scheduling.
2
Visit bookedA service slot or estimate visit, according to your office rules.
3
CRM updatedPanel, wiring, inspection and estimate history stays on the property.
4
Technician gets contextWhat the caller described is already on the job before the visit.

Free CRM forever

Free basic website with a verified customer-owned domain. Core: $0 forever.

Business Core from $99/mo

AI receptionist included with Business Core. Business phone, booking and dispatch are part of the Business Core platform.

Current Business Core tiers

Copper $99/mo · Silver $299/mo · Gold $999/mo

See pricing

Electrical AI Receptionist FAQ

How does it handle a tripping breaker?

It asks about the breaker type, circuit load, and whether it's a recurring issue. It determines urgency based on GFCI trips or blown fuses and books a service call with precise timing.

What if I need a panel upgrade?

It captures panel age, amperage, and circuit load to determine if a panel upgrade is needed. It books an estimate visit separately from service calls and leaves technical notes on the job.

How does it handle EV charger installations?

It gathers information about permits and inspections required, coordinates with local departments, and books service calls with precise scheduling rules.

What about wiring issues?

It captures details about wiring problems, such as dead outlets or lighting jobs that won't stay on, and books service calls with technical notes for the technician.

How does it handle emergency calls?

It triages urgent calls based on breaker type and circuit load, determines if it's an emergency like electrical fires or smoke detectors, and notifies appropriate services.

Does it book same-day service calls?

Yes — it books same-day service calls with precise timing and scheduling rules, and checks for GFCI trips or blown fuses to determine urgency.

How does it manage permit requirements?

It coordinates with local inspection departments for permit requirements, gathers information for EV charger installations, and ensures proper documentation.

What technical details does it capture?

It captures wiring and panel notes, breaker type, circuit load, panel age, amperage, and GFCI trips to provide detailed information on the property record.

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