A free chimney sweep CRM earns its place the second winter, when the same flue comes back. The customer who calls in October expects you to remember the clay-lined flue, the wood insert, the cap you replaced and how much creosote came out last time. A phone's contacts keep a name and a number. Neuron keeps the chimney on the customer's record — fireplace or stove, flue and liner, cap and crown, every sweep, every inspection with its photos, every estimate — and the plan that says when the next sweep is due. The record side is free for 1 technician with no end date; the business line and the AI receptionist start with Copper.
Free Chimney Sweep CRM + free Chimney Sweep website. Forever.
Run customers, jobs and your website for $0. Add AI receptionist, dispatch and automation when you're ready.
Built for chimney sweeps, not generic field service
From the smoke-back call to the inspection report.
Chimney work arrives as an emergency and leaves as a record: what was cleaned, with what, and whether the flue is safe. The calls come while the tech is on a ladder, and the answer a customer remembers is the one from the last visit nobody wrote down.
What the chimney sweep day looks like
All the pieces. Working together.
1. The smoke-back call
The AI receptionist answers, asks about the last cleaning, and books it as urgent — day or night.
2. Send the closest tech
Dispatch sees who has the right equipment and who is nearest to the chimney.
3. The chimney's own history
Past visits to this address, which chimney was cleaned, and what was found last time.
4. Flue inspection on the record
Footage and findings attach to the chimney, not to a tech's camera roll.
5. Repair quoted from evidence
The estimate cites what the inspection saw, so the customer approves a fact rather than a guess.
6. Tech in the chimney
The app carries the address history in before the tech climbs the ladder.
The same CRM, booking, dispatch and technician portal — see the full breakdown.
What happens after the call
Free CRM forever
Customers, Jobs, Scheduling, Core work records — always free.
7-day Copper trial
Starter AI/voice credits included
Copper $99/mo
After the 7-day Copper trial, continue on Copper or return to free Core. Your CRM and company data stay in place.
Free CRM forever
Free basic website with a verified customer-owned domain. Core: $0 forever.
Business Core from $99/mo
AI receptionist included with Business Core. Business phone, booking and dispatch are part of the Business Core platform.
Current Business Core tiers
Copper $99/mo · Silver $299/mo · Gold $999/mo
Chimney Sweep CRM FAQ
Is the chimney sweep CRM free?
Yes. Nothing on the record side is billed: the customer list, the chimney notes, jobs, booking and the calendar work without a card for 1 technician, on a plan with no end date. The phone side — a business number and the AI receptionist — plus your own domain starts with Copper ($99/mo).
What should a chimney customer record keep?
What the next visit depends on: the kind of chimney, the flue and liner, the cap and crown, what the customer burns, and how much creosote came out last time. A returning customer is then quoted from the chimney you already inspected.
Can it remind me when a chimney is due for its yearly sweep?
Yes. A plan sits on the customer with its cadence and the date the next sweep is due, and active plans show on the calendar with that visit. The fall list of wood-burning customers builds itself from last year's plans.
Where do inspection photos go?
On the visit, inside the chimney's history. When the homeowner asks two years later why you recommended a liner, you open that inspection and show the flue tile you photographed, instead of arguing from memory.
What happens when a customer calls back about a smoky fireplace?
The return visit opens as a callback linked to the original sweep. The technician sees what was found and photographed the first time — the damper, the cap, the creosote — and the office can see which jobs brought the ladder back out.
Can I see which liner and repair estimates are still open?
Yes. Each estimate stays on the record with its line items, the date it went out and the homeowner's answer. One awaiting a decision shows as that, so a crown repair quoted in spring is followed up before burning season.
What is the difference between the chimney sweep CRM and the software page?
The CRM holds each chimney's past — its flue, its findings, its visits and what you quoted. The software page is about the working day: arrival windows, the technician who covers that town, the jobs board. One customer record sits under both.
Does it work for rentals and property managers?
Yes. A job carries a second phone number with its own label — tenant, landlord, property manager — and a manager with several buildings sees each address with its own chimneys and sweep history. The technician knows who opens the door; the office knows who approves the estimate.
Can I log what the inspection found for next year?
Yes. A note on the visit — a loose cap, mortar missing on the crown, glazed creosote that needs a second treatment — stays on the chimney, and the technician reads it before the next sweep.
Does it set my prices?
No. You enter what you quoted for the sweep, the inspection or the liner, and it stays on the chimney next to the visit it covers. Nothing in the CRM works out a price for you.
Other field-service industries
Key facts
Last updated
Core
- Price
- $0 forever
- AI Receptionist
- Call the demo receptionist
- Website
- 1 landing page
- Domain
- Neuron 3rd-level
- Production
- 1 technician
- CRM
- Basic workspace
Copper
- Price
- $99/mo
- AI Receptionist
- 100 min / month
- Website
- No page limit
- CRM
- Included
- Your own domain
- Buy through Neuron or connect yours
- Business line
- 1 number (standard local)
- Payments department
- Included
- Receptionist languages
- 2 languages
- Outgoing SMS
- 150 / month
- SEO pages
- 20 / month
Silver
- Price
- $299/mo
- AI Receptionist
- 300 + 5% bonus min / month
- Website
- No page limit
- CRM
- Included
- Your own domain
- Buy through Neuron or connect yours
- Business line
- 3 numbers (standard local)
- Payments department
- Included
- Receptionist languages
- 3 languages
- Outgoing SMS
- 500 / month
- SEO pages
- 100 / month
- Marketing department
- Included
Gold
- Price
- $999/mo
- AI Receptionist
- 1,000 + 10% bonus min / month
- Website
- No page limit
- CRM
- Included
- Your own domain
- Buy through Neuron or connect yours
- Business line
- 10 numbers (standard local)
- Payments department
- Included
- Receptionist languages
- 3 languages
- Outgoing SMS
- 1500 / month
- SEO pages
- 500 / month
- Marketing department
- Included
- Company
- Neuron Expert Corporation
- Incorporated in
- Delaware
- Address
- 8 The Green, Ste A, Dover, DE 19901
- [email protected]