Field service software for small businesses

Drain cleaning CRM

The record is the line, not the visit

Build my CRM →Free CRM for your drain cleaning company

New leads in your CRM

DEMO
  • John D.Call · Kitchen and bathroom clogs2m
  • Maria S.Website form · Main line backups12m
  • David K.AI chat · Hydro jetting and root cutting25m

Illustrative example — not live customer data

Illustrative example: new leads from calls, website forms and AI chat saved in a CRM.

LOCAL LEADS WITHOUT PAID ADS

Get local customerswithout paying for ads

Help customers find you through Google Search, Google Maps and AI answers — without paying for every click. When customers contact you, Neuron helps capture their inquiries in your CRM.

  1. 1. Traffic finds you

    Google Search, AI answers and Google Maps bring customers in.

  2. 2. Neuron answers

    Your AI receptionist converts the call.

  3. 3. Saved in CRM

    Lead, source and details are captured automatically.

  4. 4. Ready to work

    Schedule, follow up and serve the customer.

drain cleaning near me

Drain Cleaning

★★★★★

Sample listing · Miami, FL

Google Maps

kitchen and bathroom clogs near me

AI Answer

Find local drain cleaning services in Miami...

New leads in your CRM

DEMO
  • John D.Call · Kitchen and bathroom clogs2m
  • Maria S.Website form · Main line backups12m
  • David K.AI chat · Hydro jetting and root cutting25m

Illustrative example — not live customer data

Illustrative example: customers can find a local business through search, maps and AI answers; an AI receptionist can help capture their inquiries in a CRM.
  • No paid adsOrganic search and Maps
  • Local customersGoogle & nearby searches
  • 24/7 AI receptionistHelps answer inquiries
  • All-in-one CRMCalls, messages, forms

Visuals and sample leads are illustrative. Organic traffic and lead volume are not guaranteed.

In the CRM

How a drain cleaning call turns into a paid job

StepWhat the dispatcher seesWhat the owner availability sees
1CallA new request with the caller, the reason and address and access notes, which line and access point, camera inspection findings and repeat-clog history, plus the call transcript.Nothing yet — the request is not assigned to a owner availability until it is booked.
2RecordThe customer record: line & camera inspection records, notes and the job history.The same record, before the visit — what was done last time and what the caller said.
3JobThe job on the calendar — same-day windows for active backups, camera visits booked longer, and repeat addresses that want the same tech.Assigned to the business owner, with the address, the reason and the arrival window.
4InvoiceThe invoice and payment link on the same job, with the Payments department from Copper.Marks the job complete; the invoice goes out from the same record.

What your drain cleaning business gets free, and what Copper adds

Free

$0 forever

  • AI Receptionist · Call the demo receptionist
  • Website · 1 landing page
  • Domain · Neuron 3rd-level
  • Production · 1 technician
  • CRM · Basic workspace

Copper

$99/mo

  • Website · No page limit
  • Your own domain · Buy through Neuron or connect yours
  • CRM · Included
  • Business line · 1 number (standard local)
  • AI Receptionist · 100 min / month
  • Payments department · Included
  • Receptionist languages · 2 languages
  • Outgoing SMS · 150 / month
  • SEO pages · 20 / month
Start 7-day trial

$99/mo after · Card at checkout, $0 today, cancel anytime

Silver and Gold add more lines, minutes and the Marketing department — see all plans.

AI receptionist

What your drain cleaning callers say — and who picks up

The receptionist answers backups that are already spilling, called in while the tech is under somebody else's sink, asks what the job needs and books it into the CRM with the caller's details.

  • Caller

    “The kitchen sink is full of gray water and the other side fills up every time I run it.”

  • Caller

    “Water is coming up through the floor drain in the basement right now.”

  • Caller

    “Every toilet in the house gurgles and the tub drains slow at the same time.”

  • Caller

    “We had this line snaked in March and it's clogged again — can someone put a camera down it?”

  • Caller

    “There's a sewage smell in the laundry room and the floor drain won't take any water.”

  • Caller

    “There's a big maple out front and the toilet backs up every spring — is it roots?”

Have the receptionist call me

One demo call to your phone, as the drain cleaning company's receptionist. We text you a code first, so nobody else can send the call to your number. No account needed.

What happens after a request

  1. 1The caller fills the form on your site
  2. 2A request appears in the CRM with the address and the reason
  3. 3You get the reminder; the job is booked from the same record

Every request lands on the record, not in a voicemail.

7 days free — the first charge is on day 8, and we email you a day before it.

One company, one Core. Departments switch on as you grow.

Start with a free CRM, website and one technician. Add phone, AI receptionist and more as your service business grows.

Your company · 4 departments
OWNER COREYour companyCopper

What a drain cleaning record holds

A drain cleaning CRM should open on the line, not on the invoice. The kitchen line at this address was cleared in March and again in July, and the owner is calling in November. Neuron puts those dated clearings side by side with where the cleanout is, what the pipe is made of, what the camera showed and at what footage, and whether roots came back. Whoever picks up sees the interval between clogs, so the fourth call becomes a conversation about the line — a camera visit, a repair estimate or a jetting interval — instead of a fourth cable job nobody connects to the first three.

Cleanout location and access notes for the property
Drain line material, size and the run the last tech traced
Camera inspection findings written against the footage they were seen at
Root intrusion history — where it came back and how quickly
Every clearing with its date, so the interval between clogs is readable
The repair estimate the footage justified, and whether it was declined
The kitchen branch, the laundry line and the main named in each job's notes, so their histories stay apart
The machine that cleared it — cable, drum or jetter — written on the job, so the next visit starts with the tool that worked
Where the line changes material, sags into a belly or has an offset joint, noted against the footage
A chemical opener the customer poured in before the call, recorded as a safety note for the technician
A callback after a clearing linked to the visit it follows, so the weeks the line stayed clear can be counted
A restaurant grease line or rental building booked as a repeating jetting visit, each visit a job on the record
Tenant on site and landlord or property manager as the contact for approval, both on the job
Gate codes, dogs and building access saved on the property rather than in a technician's memory
A written note when a clearing is only a stopgap and the camera visit is the next step
Every address with a line that has backed up before, findable in one search
Leads from calls and web requests in the same list, so a backup call nobody picked up is chased the same hour

Our promises

  • No card for the free plan.

    Core is free forever; we ask for a card only when you start the receptionist trial, and we tell you the exact day the first charge happens.

  • Your data is yours.

    Export any time, no lock-in, no selling to anyone.

  • We never contact your customers without consent.

    The receptionist announces itself, texts go only to people who opted in.

Jobber, Housecall Pro and ServiceTitan charge per seat from day one. Neuron's CRM is free; the receptionist is $99/mo. Compare
  • No card for the free plan
  • Keep your number — or get a new local one
  • Export everything any time

Drain Cleaning CRM FAQ

Why build the record around the drain line instead of the customer?

Because the line is what keeps calling. The same address, the same clog, three times in a year is a repair conversation — and it only looks like one when the clearings sit together on the record with their dates instead of scattered through a year of invoices.

What happens to what the camera inspection found?

It stays on the property record with the footage it was seen at, so the next visit starts from the last picture of the line rather than from the customer's memory of what somebody said on a screen.

Does it track a declined repair?

Yes. The estimate stays on the record with its date and the findings behind it. When the line backs up again, the reason it was quoted is already there.

Can I move my existing customers in?

Yes. You can move existing customers and history into the free CRM foundation and keep working; phone, AI Receptionist and other paid operating capabilities are added through Business Core when you need them.

Where does the cleanout location live?

On the property, next to the line material and any access problem. A cleanout behind a shed, under a deck or in a crawlspace is written once by the technician who found it, and every later visit reads it before the truck leaves.

How do I see how long a line stayed clear?

Each clearing is a dated job on the line. The gap between one clearing and the next is the number you want, and a callback is linked to the visit it follows, so a line that held for eight months looks different from one that came back in three weeks.

Where do I write what the camera saw?

On the job and on the line. The technician records what the footage showed and at what distance: roots entering at a joint, a belly holding water, a change from cast iron to plastic. The note stays attached to the line, so the next inspection compares against it.

Can I tell a kitchen grease line from a root-filled main on the record?

Name the line in each job's notes — kitchen branch, laundry, main to the street — and the history reads line by line. Grease that returns every few months in a kitchen branch and roots in the main at forty feet are different problems, and the notes keep them from blurring into one string of clogs.

How do property managers and rentals appear?

A property manager is its own customer type and can hold every building as a separate service address. The caller living there is noted on the job, so the crew knows who lets them in, while the manager signs off on the clearing or the camera visit and sees each building's backups on its own address.

Can it track a restaurant that needs jetting on a schedule?

A repeating jetting visit is booked at the interval you set, and each visit becomes a job on the line. After a few visits the record shows whether the interval is too long, because the line is backing up between them.

Does the CRM put a price on a clearing or a repair?

No. A price depends on the line, the access and the equipment, so the CRM holds the estimate you wrote and the findings behind it. The number is always yours.

What is free in the drain cleaning CRM?

Everything this page describes — cleanout notes, camera findings, clearing dates, estimates and photos — sits in Core at $0 forever. The business phone, and the AI Receptionist that answers backup calls while you are under a sink, are what Copper adds.

Comparing Drain Cleaning software?

Compare Drain Cleaning software alternatives before you move your customers and jobs.

Start with the drain cleaning workflow on this page, then use the source-checked comparisons for current vendor scope and pricing. If your first question is cost, compare the free field-service foundation and the current Neuron plans before choosing a system.

One platform, three jobs

Choose the part of your drain cleaning business you are solving.

This page is specifically about the Drain Cleaning CRM — customer, property or equipment records and job history.

Key facts

Last updated

Core

Price
$0 forever
AI Receptionist
Call the demo receptionist
Website
1 landing page
Domain
Neuron 3rd-level
Production
1 technician
CRM
Basic workspace

Copper

Price
$99/mo
AI Receptionist
100 min / month
Website
No page limit
CRM
Included
Your own domain
Buy through Neuron or connect yours
Business line
1 number (standard local)
Payments department
Included
Receptionist languages
2 languages
Outgoing SMS
150 / month
SEO pages
20 / month

Silver

Price
$299/mo
AI Receptionist
300 + 5% bonus min / month
Website
No page limit
CRM
Included
Your own domain
Buy through Neuron or connect yours
Business line
3 numbers (standard local)
Payments department
Included
Receptionist languages
3 languages
Outgoing SMS
500 / month
SEO pages
100 / month
Marketing department
Included

Gold

Price
$999/mo
AI Receptionist
1,000 + 10% bonus min / month
Website
No page limit
CRM
Included
Your own domain
Buy through Neuron or connect yours
Business line
10 numbers (standard local)
Payments department
Included
Receptionist languages
3 languages
Outgoing SMS
1500 / month
SEO pages
500 / month
Marketing department
Included
Company
Neuron Expert Corporation
Incorporated in
Delaware
Address
8 The Green, Ste A, Dover, DE 19901
Talk to Neuron →