Field service software for small businesses

Septic CRM

The record is the system in the ground

Build my CRM →Free CRM for your septic services company

New leads in your CRM

DEMO
  • John D.Call · Routine pump-outs2m
  • Maria S.Website form · Real-estate inspections12m
  • David K.AI chat · Alarm, pump and drain field trouble25m

Illustrative example — not live customer data

Illustrative example: new leads from calls, website forms and AI chat saved in a CRM.

LOCAL LEADS WITHOUT PAID ADS

Get local customerswithout paying for ads

Help customers find you through Google Search, Google Maps and AI answers — without paying for every click. When customers contact you, Neuron helps capture their inquiries in your CRM.

  1. 1. Traffic finds you

    Google Search, AI answers and Google Maps bring customers in.

  2. 2. Neuron answers

    Your AI receptionist converts the call.

  3. 3. Saved in CRM

    Lead, source and details are captured automatically.

  4. 4. Ready to work

    Schedule, follow up and serve the customer.

septic services near me

Septic Services

★★★★★

Sample listing · Miami, FL

Google Maps

routine pump-outs near me

AI Answer

Find local septic services services in Miami...

New leads in your CRM

DEMO
  • John D.Call · Routine pump-outs2m
  • Maria S.Website form · Real-estate inspections12m
  • David K.AI chat · Alarm, pump and drain field trouble25m

Illustrative example — not live customer data

Illustrative example: customers can find a local business through search, maps and AI answers; an AI receptionist can help capture their inquiries in a CRM.
  • No paid adsOrganic search and Maps
  • Local customersGoogle & nearby searches
  • 24/7 AI receptionistHelps answer inquiries
  • All-in-one CRMCalls, messages, forms

Visuals and sample leads are illustrative. Organic traffic and lead volume are not guaranteed.

In the CRM

How a septic services call turns into a paid job

StepWhat the dispatcher seesWhat the owner availability sees
1CallA new request with the caller, the reason and property notes, tank size and location, pump-out history and inspection findings, plus the call transcript.Nothing yet — the request is not assigned to a owner availability until it is booked.
2RecordThe customer record: system & pump-out records, notes and the job history.The same record, before the visit — what was done last time and what the caller said.
3JobThe job on the calendar — pump-out intervals per property, inspections tied to a closing date, and access the truck has to physically reach.Assigned to the business owner, with the address, the reason and the arrival window.
4InvoiceThe invoice and payment link on the same job, with the Payments department from Copper.Marks the job complete; the invoice goes out from the same record.

What your septic services business gets free, and what Copper adds

Free

$0 forever

  • AI Receptionist · Call the demo receptionist
  • Website · 1 landing page
  • Domain · Neuron 3rd-level
  • Production · 1 technician
  • CRM · Basic workspace
Build free septic services CRM

Copper

$99/mo

  • Website · No page limit
  • Your own domain · Buy through Neuron or connect yours
  • CRM · Included
  • Business line · 1 number (standard local)
  • AI Receptionist · 100 min / month
  • Payments department · Included
  • Receptionist languages · 2 languages
  • Outgoing SMS · 150 / month
  • SEO pages · 20 / month
Start 7-day trial

$99/mo after · Card at checkout, $0 today, cancel anytime

Silver and Gold add more lines, minutes and the Marketing department — see all plans.

AI receptionist

What your septic services callers say — and who picks up

The receptionist answers alarms and closings, both of which arrive with a deadline attached, asks what the job needs and books it into the CRM with the caller's details.

  • Caller

    “The septic alarm has been beeping since last night.”

  • Caller

    “We are closing on the house and need an inspection this week.”

  • Caller

    “There is standing water over the drain field.”

Have the receptionist call me

One demo call to your phone, as the septic services company's receptionist. We text you a code first, so nobody else can send the call to your number. No account needed.

What happens after a request

  1. 1The caller fills the form on your site
  2. 2A request appears in the CRM with the address and the reason
  3. 3You get the reminder; the job is booked from the same record

Every request lands on the record, not in a voicemail.

7 days free — the first charge is on day 8, and we email you a day before it.

One company, one Core. Departments switch on as you grow.

Start with a free CRM, website and one technician. Add phone, AI receptionist and more as your service business grows.

Your company · 4 departments
OWNER COREYour companyCopper
See plans

What a septic record holds

A septic CRM should hold the tank, not just the invoice. Ask a homeowner how big the tank is, where the lid sits or when it was last pumped, and most will guess; the pumping company that dug for that lid knows, if somebody wrote it down. Neuron keeps it on the service address: gallons and compartments, lid and riser depth measured from the corner of the house, every dated pump-out with the sludge the technician saw, baffle and filter condition, the pump chamber and alarm panel, drain field notes and the county files. Next year's driver starts from what this year's found.

Tank size and lid location, with how it was found last time
Every pump-out with its date, so the next interval is calculated and not guessed
Drain field condition notes — standing water, soft ground, where it was seen
Pump and alarm model in the chamber, and what the alarm has done before
County inspection and permit paperwork attached to the property
The repair estimate that a failing drain field justified, and whether it was declined
Tank compartments and material on the record — concrete, fibreglass or poly — because a cracked lid and a collapsed baffle are different conversations
Riser and lid type, and whether the crew needs a shovel, a key or a second person to open it
Hose run length from the truck's parking spot to the tank, noted once and read before every later visit
Household size at the time of each pump-out, so a change in the number of people explains a change in the interval
Baffle and outlet filter condition at each visit, with the date, so a repair quote starts from what the last technician saw
Sludge depth or effluent level when the technician measured it, and the follow-up it led to
Pump chamber details — float type, panel model, what the alarm sounded like and what cleared it
Drain field observations kept as dated notes with the location on the lot, not one line on an invoice
Inspection reports stored against the property and the closing they were ordered for
County health department that takes the report and the way it wants it filed
Permit numbers and as-built drawings attached to the address, so they outlive any one owner
Photos of the lid, the access path and the control panel kept with the property instead of in a phone gallery
Truck access warnings — a locked gate, a dog, soft ground in spring — shown to whoever books the next visit
Unpaid balance and permission-to-dig notes visible before the truck is sent

Our promises

  • No card for the free plan.

    Core is free forever; we ask for a card only when you start the receptionist trial, and we tell you the exact day the first charge happens.

  • Your data is yours.

    Export any time, no lock-in, no selling to anyone.

  • We never contact your customers without consent.

    The receptionist announces itself, texts go only to people who opted in.

Jobber, Housecall Pro and ServiceTitan charge per seat from day one. Neuron's CRM is free; the receptionist is $99/mo. Compare
  • No card for the free plan
  • Keep your number — or get a new local one
  • Export everything any time

Septic Services CRM FAQ

Why build the record around the system instead of the customer?

Because the system stays when the customer moves. A property sold twice still has the same tank, the same lid location and the same drain field, and the new owner's first call is easier to answer when that history did not leave with the previous name on the invoice.

Does it keep inspection paperwork?

Yes — the inspection and permit documents attach to the property, so the next closing or county request starts from the filed paperwork rather than from a search through email.

How does it help with a drain field that is starting to fail?

By making the pattern visible. Standing water noted in one visit and again eighteen months later is a trend on the record; two unconnected notes in two invoices is not.

Can I move my existing customers in?

Yes. You can move existing customers and history into the free CRM foundation and keep working; phone, AI Receptionist and other paid operating capabilities are added through Business Core when you need them.

What exactly is stored about a tank?

Size, number of compartments, material, lid and riser type, and where the lid is — written the way a driver finds it, such as two feet below the lawn, measured from the corner of the house. Each pump-out adds a dated entry with the technician's notes, so the tank's history reads as a sequence rather than a guess.

How is the next pump-out worked out?

From the last pump-out on the record, the tank size and the household size noted at the visit. If a technician finds more sludge than expected, that property's interval is shortened without touching any other customer's, and the next date follows from the change.

How are riser and lid details kept?

Write the riser type and the lid depth on the record the first time a crew digs for it — a bolted lid, a concrete cap two feet down, a riser added in a past season. The next pump-out then brings the right tool and skips the digging, which is the half hour a homeowner notices.

What happens to the record when a property is sold?

It stays with the address. The new owner becomes the customer on a system that already has its lid location, pump-out dates, filter condition and filed paperwork, so the first call is answered from what is in the ground rather than from the seller's memory.

Does it help when a county asks for a report again?

The inspection report and permit documents are attached to the property and the closing they were ordered for. Finding one means opening the address, not searching old email for who sent what in which month.

Can a technician add notes from the job?

Yes. Baffle and filter condition, sludge depth, a soft patch over the drain field, a photo of the panel — all go onto the property at the visit. Paid-tier technician workflows add the field view; the record itself is part of the free CRM.

Do alarm calls show up on the record?

An alarm call is a job on the same property, so the pump or panel model, what the alarm did and what cleared it sit beside the scheduled pump-outs. The next alarm starts with the last one's notes, not a blank screen.

Comparing Septic Services software?

Compare Septic Services software alternatives before you move your customers and jobs.

Start with the septic services workflow on this page, then use the source-checked comparisons for current vendor scope and pricing. If your first question is cost, compare the free field-service foundation and the current Neuron plans before choosing a system.

All field service software alternatives →Jobber vs Neuron →Housecall Pro vs Neuron →Workiz vs Neuron →ServiceTitan vs Neuron →
Best free field service software →Neuron pricing →

One platform, three jobs

Choose the part of your septic services business you are solving.

This page is specifically about the Septic Services CRM — customer, property or equipment records and job history.

Operations software

Septic Services software

Run the workday: online booking, scheduling, dispatch, technician workflow and estimates.

CRM & records

Septic Services CRM

This page

Keep the context: customers, properties or equipment, job history, notes and follow-up.

AI receptionist

AI receptionist for Septic Services

Handle inbound calls: answer, capture reason and urgency, check the service area and book.

Other field-service industries

HVACPlumbingElectricalAppliance RepairGarage DoorLocksmithPool ServiceHandyman

Key facts

Last updated

Core

Price
$0 forever
AI Receptionist
Call the demo receptionist
Website
1 landing page
Domain
Neuron 3rd-level
Production
1 technician
CRM
Basic workspace

Copper

Price
$99/mo
AI Receptionist
100 min / month
Website
No page limit
CRM
Included
Your own domain
Buy through Neuron or connect yours
Business line
1 number (standard local)
Payments department
Included
Receptionist languages
2 languages
Outgoing SMS
150 / month
SEO pages
20 / month

Silver

Price
$299/mo
AI Receptionist
300 + 5% bonus min / month
Website
No page limit
CRM
Included
Your own domain
Buy through Neuron or connect yours
Business line
3 numbers (standard local)
Payments department
Included
Receptionist languages
3 languages
Outgoing SMS
500 / month
SEO pages
100 / month
Marketing department
Included

Gold

Price
$999/mo
AI Receptionist
1,000 + 10% bonus min / month
Website
No page limit
CRM
Included
Your own domain
Buy through Neuron or connect yours
Business line
10 numbers (standard local)
Payments department
Included
Receptionist languages
3 languages
Outgoing SMS
1500 / month
SEO pages
500 / month
Marketing department
Included
Company
Neuron Expert Corporation
Incorporated in
Delaware
Address
8 The Green, Ste A, Dover, DE 19901
Email
[email protected]
Talk to Neuron →