AI for service businesses
AI to build your HVAC company
Free CRM and website for your HVAC business. Add AI receptionist, business phone, dispatch and payments as you grow.
Free CRM and Website forever
Try an example or start typing
Free CRM and website for your HVAC business. Add AI receptionist, business phone, dispatch and payments as you grow.
Try an example or start typing
Pricing · Your Neuron Core
The same company structure you get in the workspace — departments, connections, plan and limits in one picture.
One platform, three jobs
This page is specifically about the HVAC AI receptionist — answering, qualifying and booking inbound calls.
Operations software
HVAC software
Run the workday: online booking, scheduling, dispatch, technician workflow and estimates.
CRM & records
HVAC CRM
Keep the context: customers, properties or equipment, job history, notes and follow-up.
AI receptionist
AI receptionist for HVAC
Handle inbound calls: answer, capture reason and urgency, check the service area and book.
Nobody calls a heating and cooling company to ask about customer support. They say the AC stopped cooling, or the furnace is making a noise, or they just want somebody out today. Those three sentences need three different answers, and the difference between them is urgency and season. Neuron's receptionist answers every one of them 24/7, sorts out what failed and how fast it matters, checks the address against your service area, and books an arrival window by the rules your office set — then leaves the summary on the equipment's record. In the HVAC industry, a no-cool call means the air conditioning system is not producing cool air, while a no-heat call means the heating system is not producing warm air. These calls are often urgent and require immediate attention. The AI receptionist is trained to identify these specific issues and triage them accordingly. When a customer calls with a no-cool issue, the system asks about the severity of the problem, whether the system is completely non-functional or just weak, and if there are any unusual sounds or smells. For a no-heat call, it inquires about the temperature, the type of heating system, and whether the issue is related to a recent breakdown or gradual decline. The AI receptionist also checks if there is a refrigerant leak, which is a common issue in AC units, or if the furnace needs a tune-up. It can also identify if the problem is with the heat pump, which is a common component in modern HVAC systems. The system is designed to handle all these scenarios and provide accurate information to the technician. The AI receptionist can also handle calls about condenser issues, which are critical components in the cooling process. When a customer reports a condenser problem, the system asks about the symptoms, such as unusual noises, leaks, or failure to cool. It also checks if the condenser is properly maintained and if there are any signs of wear or damage. The AI receptionist ensures that all these details are captured and recorded for the technician to review. Additionally, the system can identify if a call is about a furnace tune-up, which is a routine maintenance task that helps prevent breakdowns. It asks about the type of furnace, its age, and the last time it was serviced. The system also checks if there are any maintenance agreements in place, which can provide additional benefits and coverage for the customer. The AI receptionist is designed to be comprehensive and handle all aspects of HVAC service calls, ensuring that every call is properly addressed and documented. This helps streamline the service process and improve customer satisfaction.
Run customers, jobs and your website for $0. Add AI receptionist, dispatch and automation when you're ready.
An HVAC company lives on the same handful of addresses for years, and what actually matters at each one is the equipment bolted to the wall, not just a name in a phone book. Core, Neuron's free foundation, keeps every customer, every lead and every job — an AC repair from last July, the maintenance visit already booked for fall, the estimate a homeowner is still weighing — moving through one pipeline from first call to closed job. It stays free for as long as you run the business: no seat fee, no expiring trial, and nothing in the CRM disappears if you never add anything on top of it.
Most industry websites are the same six stock pages with your trade's name swapped in — no service-area page, nothing a homeowner searching for AC repair nearby would actually land on. Core includes a real website instead: hosting, a security certificate and a Neuron subdomain at no cost, roughly ten pages built around your actual services — AC installation, heating repair, maintenance plans — plus your real service area and basic search optimization, so the site is built to be found, not just built to exist. It is part of the same free foundation as the CRM: nothing about the site is a trial, and nothing about it expires.
A no-cool call at two in the afternoon and a maintenance visit booked for next Tuesday have to live on the same calendar, or one of them gets forgotten. Core's booking and calendar are free forever: every AC and heating appointment gets an arrival window a homeowner can actually plan around, and every job — repair or maintenance — shows up in the same place instead of a whiteboard, a paper calendar and a phone note that all disagree by Thursday. There is nothing to unlock to start using it: scheduling is part of the free foundation from the day you create your business, not a feature you grow into.
The same CRM, booking, dispatch and technician portal — see the full breakdown.
The caller says
“My AC stopped cooling.”
What Neuron does
Booking created with an arrival window, the reason on the job and the summary on the property record. The AI receptionist also ensures that all diagnostic information is captured and stored for future reference, helping technicians provide better service and preventing recurring issues.
Free CRM forever
Free basic website with a verified customer-owned domain. Core: $0 forever.
Business Core from $99/mo
AI receptionist included with Business Core. Business phone, booking and dispatch are part of the Business Core platform.
Current Business Core tiers
Copper $99/mo · Silver $299/mo · Gold $999/mo
Yes — it captures the failure and the season, because they drive priority. It is not deciding your triage rules; it is collecting the facts your rules need and booking within them. In HVAC, a no-cool call means the air conditioning system is not producing cool air, while a no-heat call means the heating system is not producing warm air. These calls are often urgent and require immediate attention. The AI receptionist is trained to identify these specific issues and triage them accordingly.
Yes. The AI receptionist can answer after hours, collect the no-cool or no-heat details, check the service area and your urgency rules, then book or record the next action. If your workflow requires a live human on specific calls, compare that requirement separately rather than treating every answering service as interchangeable. The AI receptionist is designed to handle all types of HVAC calls, including those that occur outside regular business hours.
It checks the address before offering a window, so an out-of-area caller is not booked into somebody's afternoon. You get the lead with the reason recorded rather than a cancellation the next morning. The AI receptionist ensures that all calls are properly handled, even if they are outside the service area, by recording the details and providing appropriate guidance.
A caller already on the record arrives with their plan and their equipment attached, so a seasonal tune-up request is booked against the visits the plan already owes rather than entered as a stranger's first call. The AI receptionist recognizes these customers and ensures that their maintenance needs are properly addressed according to their plan.
AI Receptionist is included with Business Core. The CRM foundation stays free; separately metered usage is charged only where an approved usage price applies. The cost is included in the Business Core package, which provides all the necessary tools for managing HVAC service calls.
Yes — you can talk to the HVAC receptionist from this page, and it behaves the way it would on your line. You can hear how it handles different types of HVAC calls and see the detailed information it captures.
The AI receptionist is trained to identify signs of refrigerant leaks, such as unusual odors, hissing sounds, or visible leaks. It asks detailed questions about the symptoms and checks if the system is properly maintained. The system also verifies if there are any recent repairs or if the leak is a recurring issue. This information is crucial for the technician to address the problem effectively.
When a customer reports a condenser problem, the AI receptionist asks about the symptoms, such as unusual noises, leaks, or failure to cool. It also checks if the condenser is properly maintained and if there are any signs of wear or damage. The system ensures that all these details are captured and recorded for the technician to review, helping to diagnose and resolve the issue efficiently.
The AI receptionist is designed to handle heat pump issues by asking specific questions about the system's performance. It checks if the heat pump is properly functioning, whether there are any error codes, and if the system is maintaining the correct temperature. The system also verifies if there are any maintenance agreements in place that cover heat pump repairs.
For furnace tune-up calls, the AI receptionist asks about the type of furnace, its age, and the last time it was serviced. It also checks if there are any maintenance agreements in place, which can provide additional benefits and coverage for the customer. The system ensures that all these details are captured and recorded for the technician to review.