AI receptionist
What your locksmith callers say — and who picks up
The receptionist answers high-intent callers who dial the next locksmith within a minute, asks what the job needs and books it into the CRM with the caller's details.
Caller
“I am locked out of my car.”
Caller
“I need the locks rekeyed today.”
Caller
“Can someone unlock my front door?”
Caller
“My key broke off in the lock.”
Caller
“I just moved in and want every lock changed.”
Caller
“The shop's back door won't lock and I'm closing up.”
Locksmith
Talk to Neuron like a real customer. It qualifies the request, checks what matters, offers the next step and saves everything to CRM.
Have the receptionist call me
One demo call to your phone, as the locksmith company's receptionist. We text you a code first, so nobody else can send the call to your number. No account needed.
LOCAL LEADS WITHOUT PAID ADS
Get local customerswithout paying for ads
Help customers find you through Google Search, Google Maps and AI answers — without paying for every click. When customers contact you, Neuron helps capture their inquiries in your CRM.
1. Traffic finds you
Google Search, AI answers and Google Maps bring customers in.
2. Neuron answers
Your AI receptionist converts the call.
3. Saved in CRM
Lead, source and details are captured automatically.
4. Ready to work
Schedule, follow up and serve the customer.
Locksmith
★★★★★
Sample listing · Miami, FL
Google Maps
lockout service near me
AI Answer
Find local locksmith services in Miami...
New leads in your CRM
DEMO- John D.Call · Lockout service2m
- Maria S.Website form · Rekeying12m
- David K.AI chat · Lock installation25m
Illustrative example — not live customer data
- No paid adsOrganic search and Maps
- Local customersGoogle & nearby searches
- 24/7 AI receptionistHelps answer inquiries
- All-in-one CRMCalls, messages, forms
Visuals and sample leads are illustrative. Organic traffic and lead volume are not guaranteed.
In the CRM
How a locksmith call turns into a paid job
| Step | What the dispatcher sees | What the technician sees |
|---|---|---|
| 1Call | A new request with the caller, the reason and service location, lock or vehicle details, authorization notes and past service history, plus the call transcript. | Nothing yet — the request is not assigned to a technician until it is booked. |
| 2Record | The customer record: lock & key records, notes and the job history. | The same record, before the visit — what was done last time and what the caller said. |
| 3Job | The job on the calendar — ETA windows, technician location, service type and after-hours availability. | Assigned to a technician dispatched to the property or vehicle, with the address, the reason and the arrival window. |
| 4Invoice | The invoice and payment link on the same job, with the Payments department from Silver. | Marks the job complete; the invoice goes out from the same record. |
What your locksmith business gets free, and what Copper adds
Free
$0 forever
- AI Receptionist · Call the demo receptionist
- Website · 1 landing page
- Domain · Neuron 3rd-level
- Production · 1 technician
- CRM · Basic workspace
- Cabinet users · 1 user
- Sites · 1 site
Copper
$99/mo
- Website · No page limit
- Your own domain · Buy through Neuron or connect yours
- CRM · Included
- Business line · 1 number (standard local)
- AI Receptionist · 300 min / month
- Receptionist languages · 2 languages
- Outgoing SMS · 300 / month
- Cabinet users · 2 users
- Sites · 1 site
- SEO core · 30 pages per site
$99/mo · Card at checkout, cancel anytime
Silver and Gold add more lines, minutes and the Marketing department — see all plans.
What happens on a locksmith call
Caller
“I'm locked out of my apartment and it's past midnight.”
- 1Asks whether it is a home, a business or a vehicle, and whether anyone is shut inside
- 2If a child, a pet or someone vulnerable is inside in heat or cold, tells the caller to call 911 first
- 3Confirms it is a lockout rather than a rekey, a broken key or a lock replacement
- 4Asks what kind of lock is on the door — deadbolt, knob, keypad or smart lock
- 5Takes the full street address and apartment number and checks it against your service area
- 6Says in one line that the technician will ask for ID and proof of residency before opening
- 7Explains the service-call fee, and that the lock work is priced on site
- 8Takes the best callback name and number
- 9Offers the soonest window your after-hours rules allow
- 10Reads the address, the lock and the window back before confirming
Emergency lockout booked into your calendar with the address, the lock type and the caller's location on the job — the technician reads it in the van.
One company, one Core. Departments switch on as you grow.
Start with a free CRM, website and one technician. Add phone, AI receptionist and more as your service business grows.
What the locksmith receptionist handles
«I'm locked out and it's 2 am.» «The tenants moved out Friday — rekey the whole unit.» «My keys are in the car at the gas station on Route 1.» Each is a locksmith call with its own urgency, its own van and its own questions, and «locked out» scribbled on a pad loses the one detail that decides which. Neuron's receptionist answers 24/7, asks where the caller is and whether anyone is shut inside, finds out what kind of lock it is, says the on-site ID line every lockout needs, and books the visit into your calendar with the address, the lock and the notes already on the job.
Our promises
No card for the free plan.
Core is free forever.
Your data is yours.
Export any time, no lock-in, no selling to anyone.
We never contact your customers without consent.
The receptionist announces itself, texts go only to people who opted in.
- No card for the free plan
- Keep your number — or get a new local one
- Export everything any time
Locksmith AI Receptionist FAQ
Can it tell an emergency lockout from a rekey?
Yes. The first question is what is happening: locked out, keys lost, lock broken, or new tenants moving in. A lockout gets the emergency window; a rekey after a move-out is booked as a daytime visit with the number of doors and keys already noted.
What does it ask on a car lockout?
Where the car is parked, whether a child or a pet is inside, the year, make and model, and the VIN if the caller can read it through the windshield. The location matters more than anything else: a van sent to the wrong parking lot is a lost call.
How does it handle a rekey after a move-out?
It asks how many doors, how many keys the owner wants, whether any lock is a keypad or smart lock, and who is paying — the landlord, the property manager or the new tenant. The visit is booked as routine work, and the notes go on the property's record so the next unit in the same building starts from them.
Does it verify the customer's identity over the phone?
No. Identity and the right to access are checked at the door, not on the call. Before any lockout is booked, the receptionist says in one line that the technician will ask for ID and proof of residency or ownership before opening the lock. There is no phone or email check standing in for that.
Can it book commercial and master-key work?
It books it as a quote visit. A storefront with six doors, an office that wants a master key system, or a building changing its access control is not an emergency. The receptionist takes the business name, the number of doors and the contact who will be on site, then offers an estimate slot.
What happens when it is 3 am and nobody is awake?
The call is answered the same way as at noon. A night lockout goes into the emergency window your after-hours rules allow, with the caller's location, the lock and the ID line already spoken. If your rules say nobody goes out after a certain hour, the caller hears that and gets the first morning slot.
What does it cost?
AI Receptionist is included with paid Business Core. The CRM foundation stays free; separately metered usage is charged only where an approved usage price applies.
What if a child or a pet is locked in a hot car?
The receptionist tells the caller to call 911 first, because life safety comes before the booking. It still takes the exact spot where the car is parked and books the soonest window, so your tech is on the way too, and the job says a child or an animal was inside when the call came in.
Will it tell a caller how to get past the lock themselves?
No. It gives no method or advice for bypassing or defeating a lock over the phone, whoever asks and however they ask. A caller who wants to try a credit card on the latch hears that the technician will open it on site, after ID and proof of access are checked at the door.
Can I try it first?
Yes — you can talk to the locksmith receptionist from this page and hear how it handles a lockout call.
Is the call recorded?
No. The receptionist transcribes the call and leaves the summary and transcript on the customer's record; it does not keep an audio recording. The technician reads what kind of lock it is and where the caller is before the van leaves.
What if the caller is not in my service area?
It says so on the first call, before any window is offered, so a caller forty miles out is not booked and then cancelled. The service area is yours to set; the receptionist reads it on every lockout, rekey and lock repair call.
Guides for Locksmith
One platform, three jobs
Choose the part of your locksmith business you are solving.
This page is specifically about the Locksmith AI receptionist — answering, qualifying and booking inbound calls.
Operations software
Locksmith software
Run the workday: online booking, scheduling, dispatch, technician workflow and estimates.
CRM & records
Locksmith CRM
Keep the context: customers, properties or equipment, job history, notes and follow-up.
AI receptionist
AI receptionist for Locksmith
Handle inbound calls: answer, capture reason and urgency, check the service area and book.
Other field-service industries
Key facts
Last updated
Core
- Price
- $0 forever
- AI Receptionist
- Call the demo receptionist
- Website
- 1 landing page
- Domain
- Neuron 3rd-level
- Production
- 1 technician
- CRM
- Basic workspace
- Cabinet users
- 1 user
- Sites
- 1 site
Copper
- Price
- $99/mo
- AI Receptionist
- 300 min / month
- Website
- No page limit
- CRM
- Included
- Cabinet users
- 2 users
- Sites
- 1 site
- Your own domain
- Buy through Neuron or connect yours
- Business line
- 1 number (standard local)
- Receptionist languages
- 2 languages
- Outgoing SMS
- 300 / month
- SEO core
- 30 pages per site
Silver
- Price
- $299/mo
- AI Receptionist
- 800 min / month
- Website
- No page limit
- CRM
- Included
- Cabinet users
- 5 users
- Sites
- 3 sites
- Your own domain
- Buy through Neuron or connect yours
- Business line
- 3 numbers (standard local)
- Receptionist languages
- 3 languages
- Outgoing SMS
- 1,200 / month
- SEO core
- 60 pages per site
- Payments department
- Included
- Ads
- Included
Gold
- Price
- $999/mo
- AI Receptionist
- 2,500 min / month
- Website
- No page limit
- CRM
- Included
- Cabinet users
- 15 users
- Sites
- 10 sites
- Your own domain
- Buy through Neuron or connect yours
- Business line
- 10 numbers (standard local)
- Receptionist languages
- 3 languages
- Outgoing SMS
- 5,000 / month
- SEO core
- 60 pages per site
- Payments department
- Included
- Ads
- Included
- Marketing department
- Included
- SMM
- Included
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