AI to build your locksmith company
Free CRM and website for your locksmith business. Add AI receptionist, business phone, dispatch and payments as you grow.
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Pricing · Your Neuron Core
The same company structure you get in the workspace — departments, connections, plan and limits in one picture.
One platform, three jobs
This page is specifically about the Locksmith AI receptionist — answering, qualifying and booking inbound calls.
Operations software
Locksmith software
Run the workday: online booking, scheduling, dispatch, technician workflow and estimates.
CRM & records
Locksmith CRM
Keep the context: customers, properties or equipment, job history, notes and follow-up.
AI receptionist
AI receptionist for Locksmith
Handle inbound calls: answer, capture reason and urgency, check the service area and book.
«I am locked out.» «I want to rekey my office.» «The front door lock will not turn.» Every one of those is a different service with different urgency and different equipment. The failure mode on the call is writing down «locked out» and missing the detail that turns a two-hour emergency into a thirty-minute fix. Neuron's receptionist answers 24/7, identifies whether it is a lockout, a rekeying, a repair or a replacement, captures what kind of lock, and books the visit with the right technician and the right window. In locksmithing, a lockout is a situation where a customer is locked out of their property, typically a residential or commercial building, and requires immediate assistance to gain access. Emergency lockouts are prioritized and often require a locksmith to arrive within 30 minutes. A rekey is a process where the internal components of a lock are changed to disable the old keys and create new ones, often for security reasons or when keys are lost. When a lock is damaged or worn, it may need to be replaced with a new one. A deadbolt is a type of lock that requires a key or thumb turn to engage, providing a higher level of security than a spring-loaded latch. High-security locks are designed to resist forced entry, often featuring anti-pick and anti-drill mechanisms. Commercial locks are typically more robust and designed for high-traffic areas, often with features like key codes or access control systems. When a customer calls, the AI receptionist must quickly identify the specific type of lock involved, whether it's a residential deadbolt, a commercial high-security lock, or an access control system. It must also determine if the lock is a standard residential model, a commercial-grade lock, or a specialized access control system. For instance, if a customer calls about a lockout, the AI receptionist needs to distinguish between a residential door lock and a commercial office lock. If it's a commercial lock, it must determine if it's a standard commercial lock or a high-security lock that requires special tools or expertise. The AI receptionist also needs to understand the difference between a lock that needs to be rekeyed and one that needs to be replaced. If a lock is damaged beyond repair, it will need to be replaced. If it's a simple issue like a stuck key or a misaligned lock, it might only need rekeying. Additionally, the AI receptionist must be able to identify if the lock is a standard lock or if it has special features like a key code or access control. For example, if a customer has a key code for a commercial lock, the AI receptionist must be able to verify the code and ensure that the technician has the correct access. For every lockout, before a time slot is offered, the receptionist says one matter-of-fact line: the technician arriving on site will ask for ID and proof of the right to access — residency or ownership — before opening the lock. That line is a disclosure, not a check the AI performs itself; the AI does not verify anyone's identity over the phone, and the actual verification happens at the door. Understanding these distinctions is crucial for the AI receptionist to provide accurate and efficient service. It must be able to triage urgent calls, such as emergency lockouts, and prioritize them appropriately. It must also be able to identify the specific type of lock and the required service, ensuring that the right technician with the right tools is dispatched to the job. By accurately identifying the lock type and the service required, the AI receptionist can help locksmiths save time and reduce errors, ultimately leading to a better customer experience and increased efficiency. In summary, the AI receptionist for locksmiths must be able to distinguish between different types of locks, understand the urgency of the situation, and accurately book the service with the right technician and the right window. This ensures that customers receive the right service, and locksmiths can operate more efficiently.
Run customers, jobs and your website for $0. Add AI receptionist, dispatch and automation when you're ready.
The same CRM, booking, dispatch and technician portal — see the full breakdown.
The caller says
“I am locked out of my office.”
What Neuron does
Emergency booking created with lock type and location already on the job.
Free CRM forever
Free basic website with a verified customer-owned domain. Core: $0 forever.
Business Core from $99/mo
AI receptionist included with Business Core. Business phone, booking and dispatch are part of the Business Core platform.
Current Business Core tiers
Copper $99/mo · Silver $299/mo · Gold $999/mo
Yes. It asks what is happening — locked out, need to change the locks, lock broken — and routes emergency lockouts to the fastest available window.
It asks what kind of door and lock — residential, commercial, deadbolt, card reader — so the technician knows what equipment to bring before leaving the shop.
AI Receptionist is included with paid Business Core. The CRM foundation stays free; separately metered usage is charged only where an approved usage price applies.
Yes — you can talk to the locksmith receptionist from this page and hear how it handles the call.
When a customer calls with an emergency lockout, the AI receptionist immediately identifies the urgency and prioritizes the call. It asks for details about the lock type and location, and then routes the call to the nearest available locksmith who can respond within 30 minutes.
Yes, the AI receptionist can identify high-security locks by asking about the lock type and features. It will determine if the lock requires special tools or expertise and ensure that the right technician is dispatched.
For access control systems, the AI receptionist asks about the type of system and whether a key code or card reader is involved. It verifies the code and ensures that the technician has the correct access to the system.
No. Identity and the right to access are checked on site, not on the call. Before booking any lockout, the receptionist tells the caller in one line that the technician will ask for ID and proof of residency or ownership before opening the lock — there is no phone or email verification standing in for that check.