Free CRM and website for your plumbing business. Add AI receptionist, business phone, dispatch and payments as you grow.
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Pricing · Your Neuron Core
The same company structure you get in the workspace — departments, connections, plan and limits in one picture.
One platform, three jobs
This page is specifically about the Plumbing AI receptionist — answering, qualifying and booking inbound calls.
Operations software
Plumbing software
Run the workday: online booking, scheduling, dispatch, technician workflow and estimates.
CRM & records
Plumbing CRM
Keep the context: customers, properties or equipment, job history, notes and follow-up.
AI receptionist
AI receptionist for Plumbing
Handle inbound calls: answer, capture reason and urgency, check the service area and book.
“I have a leak under the sink.” “My drain is backing up.” “The water heater stopped working.” Three different plumbing calls, three different levels of urgency — and the wrong guess either books an emergency slot for something that could wait or leaves an active leak on hold until Thursday. Neuron's receptionist answers 24/7, asks whether water is actively leaking and whether the shut-off has been closed, checks the address against your service area, and books an emergency or routine slot by the rules your office set. A burst pipe and a slow drain clog are not the same call, and the receptionist does not treat them as one: for a burst pipe it asks whether the main shut-off valve has already been closed and records what the caller can tell it, rather than talking them through finding it — locating a valve is a job for the technician on site, not a phone diagnosis. For a drain clog, it asks whether water is still running or the sink has gone completely dry, and books a routine appointment once there's no active flooding. A water heater failure gets its own questions — is the tank leaking, or has it simply stopped heating — because a leaking tank is an emergency and a cold tank usually is not. A suspected sewer backflow is booked as an emergency on its own, separate from an ordinary drain blockage, because a backflow can put contaminated water back into the property. A reported gas smell is treated as its own branch too: the receptionist asks whether it's coming from a stove or the water heater, and whether the gas has already been shut off, before deciding whether the visit is an emergency or can wait for the next routine window. Every answer along the way — the leak status, the shut-off state, the water heater's symptoms, the gas call's details — is saved to the property record before the technician is ever dispatched, so the visit starts with the triage already done instead of a cold callback.
Run customers, jobs and your website for $0. Add AI receptionist, dispatch and automation when you're ready.
Built for plumbers, not generic field service
Plumbing days run on emergency and after-hours calls mixed with routine appointments — dispatch has to route the right tech, pull up property and equipment history, and carry the job through an estimate, an invoice and the follow-up.
All the pieces. Working together.
At 11pm the AI receptionist answers, asks whether the water is shut off and where the leak is coming from, and books an urgent visit. The dispatcher sees it on the schedule, flagged urgent, with the caller's own words on the job card.
The dispatcher looks at the day's schedule, sees which plumber is closest and free, and assigns the job. The technician opens a job card with the address, the leak description and the gate code already filled in.
Before the technician knocks, the property record on their phone shows past visits, which fixtures were replaced, where the main shutoff is, and the note about the galvanized pipe in the crawlspace.
The technician logs the water heater's model, tank size and install date on the property record. When the owner calls eight years later, the dispatcher sees the same unit on the job card instead of asking them to go read the label.
The technician builds the estimate on site, the customer approves it before work starts, and that same estimate becomes the invoice when the job closes. The office sees the invoice without anyone re-typing the line items.
The technician works the whole visit from one job card in the field app: arrival time, photos of the old pipe, parts used, the customer's signature. The dispatcher watches the schedule update as the job moves to done.
The same CRM, booking, dispatch and technician portal — see the full breakdown.
The caller says
“My water heater stopped working and there's water on the floor.”
What Neuron does
Booking created in an emergency or routine slot, with the leak description and shut-off status already on the job.
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Customers, Jobs, Scheduling, Core work records — always free.
7-day Copper trial
Starter AI/voice credits included
Copper $99/mo
After the 7-day Copper trial, continue on Copper or return to free Core. Your CRM and company data stay in place.
Free CRM forever
Free basic website with a verified customer-owned domain. Core: $0 forever.
Business Core from $99/mo
AI receptionist included with Business Core. Business phone, booking and dispatch are part of the Business Core platform.
Current Business Core tiers
Copper $99/mo · Silver $299/mo · Gold $999/mo
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The 2024 International Plumbing Code requires yearly backflow preventer inspections to keep potable water safe and avoid contamination liability. Service contractors who add certified testing to their offerings can meet client compliance needs and protect their reputation.
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A new economic analysis projects a severe plumbing labor shortage by 2027, driven by falling apprenticeship enrollment and an aging workforce. For HVAC, electrical, and appliance-repair shops competing in the same talent pool, the shortage signals rising wage pressure and an urgent need to lock in skilled workers now.
Read analysisIt asks the questions that decide urgency — is water actively coming in, has the shut-off been closed — and books into the emergency or routine slots your rules define. It is not making the repair judgment, only collecting what your triage rules need.
It records what the caller can tell it rather than walking them through the property. Locating a shut-off is a job for the technician on site, not a phone diagnosis.
AI Receptionist is included with Business Core. The CRM foundation stays free; separately metered usage is charged only where an approved usage price applies.
Yes — you can talk to the plumbing receptionist from this page and hear how it handles the call.
When a caller reports a burst pipe, it asks whether the main shut-off valve has already been closed and records what the caller can tell it, then checks whether water is still actively leaking and books an emergency appointment if so.
If you have a drain clog, the system will check if the water is still running or if the sink is completely dry. If the sink is dry, it offers a routine appointment. If the water is still running, it may be a more urgent issue and an emergency appointment is offered.
When a caller reports a water heater failure, the system asks about the temperature, pressure, and whether the tank is leaking or just not heating. If it's leaking, it books an emergency visit. If not, it offers a routine appointment.
If you smell gas, the system asks if it's from a stove or a water heater. If it's from a water heater, it asks if the gas is on or off. If the gas is on, it books an emergency visit. If the gas is off, it offers a routine appointment.
