Free CRM & website
Nearly every call is the same sentence — there is no hot water — and the work behind it splits three ways: a part, a full replacement, or a leak that is flooding a utility room right now.
Website, Google, Maps & AI answers bring customers in.
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Free$0 forever · No card · Nothing expires
Copper $99/mo100 min / month · Your own number · 2 languages
AI receptionist
The receptionist answers the first cold mornings, when a tank that was limping along all summer finally stops, asks what the job needs and books it into the CRM with the caller's details.
Caller
“There is no hot water and the tank is making a knocking sound.”
Caller
“There is water on the floor around the heater.”
Caller
“The pilot keeps going out after I relight it.”
In the CRM
| Step | What the dispatcher sees | What the owner availability sees |
|---|---|---|
| 1Call | A new request with the caller, the reason and fuel and capacity, install date and warranty status, venting and location and what was replaced last time, plus the call transcript. | Nothing yet — the request is not assigned to a owner availability until it is booked. |
| 2Record | The customer record: unit, fuel & install date, notes and the job history. | The same record, before the visit — what was done last time and what the caller said. |
| 3Job | The job on the calendar — same-day no-hot-water calls, replacements that need the right unit on the van, and permit or inspection dates where the city requires them. | Assigned to the business owner, with the address, the reason and the arrival window. |
| 4Invoice | The invoice and payment link on the same job, with the Payments department from Copper. | Marks the job complete; the invoice goes out from the same record. |
Free
$0 forever
Copper
$99/mo
$99/mo after · Card at checkout, $0 today, cancel anytime
Silver and Gold add more lines, minutes and the Marketing department — see all plans.
7 days free — the first charge is on day 8, and we email you a day before it.
Every company starts with a free Core — CRM, website and one technician. Add the receptionist, phone and payments when the calls start coming.
Who we are
Core is free forever; we ask for a card only when you start the receptionist trial, and we tell you the exact day the first charge happens.
Export any time, no lock-in, no selling to anyone.
The receptionist announces itself, texts go only to people who opted in.
Comparing Water Heater Repair software?
Start with the water heater repair workflow on this page, then use the source-checked comparisons for current vendor scope and pricing. If your first question is cost, compare the free field-service foundation and the current Neuron plans before choosing a system.
The CRM foundation is free forever, including customer and job records, a basic pipeline, booking and calendar. A basic website is also free once you connect and verify a domain you own. Business phone, AI Receptionist, automation and Smart Dispatch are paid capabilities.
It starts with the free CRM and basic website, keeps customer and job records with booking and calendar, then lets you add phone, AI Receptionist, automation, Smart Dispatch and technician workflows as the business grows.
The programmatic SEO feature generates and improves local pages for your water heater repair services. It improves your on-page SEO; it does not promise Google traffic. You only pay when you apply changes.
