LOCAL LEADS WITHOUT PAID ADS
Get local customerswithout paying for ads
Help customers find you through Google Search, Google Maps and AI answers — without paying for every click. When customers contact you, Neuron helps capture their inquiries in your CRM.
1. Traffic finds you
Google Search, AI answers and Google Maps bring customers in.
2. Neuron answers
Your AI receptionist converts the call.
3. Saved in CRM
Lead, source and details are captured automatically.
4. Ready to work
Schedule, follow up and serve the customer.
Appliance Repair
★★★★★
Sample listing · Miami, FL
Google Maps
refrigerator repair near me
AI Answer
Find local appliance repair services in Miami...
New leads in your CRM
DEMO- John D.Call · Refrigerator repair2m
- Maria S.Website form · Washer and dryer repair12m
- David K.AI chat · Oven and range repair25m
Illustrative example — not live customer data
- No paid adsOrganic search and Maps
- Local customersGoogle & nearby searches
- 24/7 AI receptionistHelps answer inquiries
- All-in-one CRMCalls, messages, forms
Visuals and sample leads are illustrative. Organic traffic and lead volume are not guaranteed.
In the CRM
How a appliance repair call turns into a paid job
| Step | What the dispatcher sees | What the technician sees |
|---|---|---|
| 1Call | A new request with the caller, the reason and brand, model, appliance type and diagnosis and service history, plus the call transcript. | Nothing yet — the request is not assigned to a technician until it is booked. |
| 2Record | The customer record: appliance & warranty records, notes and the job history. | The same record, before the visit — what was done last time and what the caller said. |
| 3Job | The job on the calendar — arrival windows, technician skills, diagnosis details and follow-up visits. | Assigned to a technician dispatched to the property, with the address, the reason and the arrival window. |
| 4Invoice | The invoice and payment link on the same job, with the Payments department from Silver. | Marks the job complete; the invoice goes out from the same record. |
What your appliance repair business gets free, and what Copper adds
Free
$0 forever
- AI Receptionist · Call the demo receptionist
- Website · 1 landing page
- Domain · Neuron 3rd-level
- Production · 1 technician
- CRM · Basic workspace
- Cabinet users · 1 user
- Sites · 1 site
Copper
$99/mo
- Website · No page limit
- Your own domain · Buy through Neuron or connect yours
- CRM · Included
- Business line · 1 number (standard local)
- AI Receptionist · 300 min / month
- Receptionist languages · 2 languages
- Outgoing SMS · 300 / month
- Cabinet users · 2 users
- Sites · 1 site
- SEO core · 30 pages per site
$99/mo · Card at checkout, cancel anytime
Silver and Gold add more lines, minutes and the Marketing department — see all plans.
AI receptionist
What your appliance repair callers say — and who picks up
The receptionist answers collecting model and symptom details before the visit, asks what the job needs and books it into the CRM with the caller's details.
Caller
“My refrigerator is not cooling.”
Caller
“The washer will not drain.”
Caller
“The dryer runs but does not heat.”
Caller
“The dishwasher leaves water in the bottom.”
Caller
“The oven will not reach the temperature I set.”
Caller
“It shows an error code. Can you tell me what it means?”
Appliance Repair
Talk to Neuron like a real customer. It qualifies the request, checks what matters, offers the next step and saves everything to CRM.
Have the receptionist call me
One demo call to your phone, as the appliance repair company's receptionist. We text you a code first, so nobody else can send the call to your number. No account needed.
What happens after a appliance repair call
- 1Does it show an error code, and is the water standing in the drum or has it drained partly? What brand is it?
- 2Please read me the model number on the sticker inside the door frame, and tell me whether the machine is still under any warranty.
- 3Thank you. The technician can come tomorrow between one and three, and he will bring a drain pump for that model, so it may be fixed in one visit.
Job record created: Whirlpool front loader WFW5620HW0, about seven years old, error E21, will not drain or spin, out of warranty. Booked tomorrow one to three with a drain pump to be carried; diagnosis fee quoted.
One company, one Core. Departments switch on as you grow.
Start with a free CRM, website and one technician. Add phone, AI receptionist and more as your service business grows.
Scheduling, dispatch and the parts run for appliance repair
Our promises
No card for the free plan.
Core is free forever.
Your data is yours.
Export any time, no lock-in, no selling to anyone.
We never contact your customers without consent.
The receptionist announces itself, texts go only to people who opted in.
- No card for the free plan
- Keep your number — or get a new local one
- Export everything any time
Appliance Repair Software FAQ
Is the appliance repair software really free?
Core is $0 forever for CRM, customers and jobs, a basic pipeline, basic booking and calendar, and one production employee — enough for an owner who still runs the van. Business phone and AI Receptionist start with Copper; Smart Dispatch and technician workflows are paid-tier capabilities. The appliance, brand, model and parts notes you keep on Free stay there whether or not you upgrade.
How does appliance repair scheduling work when a part has to be ordered?
The first visit is booked as a diagnosis. When the technician finds a failed drain pump or control board, the part goes on the job and the job is marked parts ordered, then delivered, with both dates. The return visit is booked on the same job as visit two, to install the part, so the diagnosis and the fee travel with it.
Can I dispatch technicians by the appliances they repair?
Each technician's profile lists the appliances they work on — washers and dryers, refrigeration, ranges — the cities they cover and the areas they are weaker in. Whoever books the job sees that before sending someone to a sealed-system refrigerator or a gas range. Smart Dispatch is a paid-tier capability; on Free, with one technician, there is nobody to choose between.
What does the job card hold for an appliance repair?
The appliance, brand and model; the customer's description of the fault; the technician's diagnosis and work notes; photos from the visit; the diagnostic fee, labor and each part, adding up to the total; and every visit booked against it. The model number comes from the caller when they have it, or from the data plate once the technician is standing at the machine.
How is the diagnostic fee handled on the job?
The diagnostic fee sits on the job as its own line, next to labor and parts, so the total shows what the customer is paying for. Whether the fee is credited toward the repair is your rule in your wording; on Copper the receptionist states it the same way on every call before a window is confirmed.
What happens when a repaired appliance fails again?
The callback is booked as a recall linked to the original job, so the technician opens it seeing which part went in, on which date, and what the diagnosis said. Looking back over a month, recalls are easy to tell apart from new work — which matters when your labor warranty covers the second trip to the same dryer.
Do I see my parts margin on each repair?
Yes. Each part on the job carries what you paid for it and what the customer pays, so the difference on a control board or a door gasket is visible per job, not worked out at the end of the month from supplier invoices.
Does the software answer the phone while my technicians are on jobs?
With Copper, the AI receptionist does: it asks which appliance and what it is doing, takes the brand if the caller knows it, checks the address against your service area and books one of your next open windows into this same calendar. On Free you can call the demo receptionist to hear it; your own calls keep ringing your phone.
Is a website included with the appliance repair software?
Yes. Free builds one landing page on a Neuron subdomain: the appliances and brands you repair, your service area, reviews, FAQ and a request form, each a section of that page. A request from the form lands in the CRM with the address and the reason. The full multi-page site and your own domain come with Copper.
Can I move my customers and job history over from another system?
Yes — from a CSV file or another field-service system. Each imported row remembers where it came from, so running the import twice adds nothing twice, and the cities your customers live in are added to your service area. Bring the appliance notes along: last spring's washer repair is worth more on the record than in an old spreadsheet.
Guides for Appliance Repair
Comparing Appliance Repair software?
Compare Appliance Repair software alternatives before you move your customers and jobs.
Start with the appliance repair workflow on this page, then use the source-checked comparisons for current vendor scope and pricing. If your first question is cost, compare the free field-service foundation and the current Neuron plans before choosing a system.
One platform, three jobs
Choose the part of your appliance repair business you are solving.
This page is specifically about Appliance Repair operations software — scheduling, dispatch and the field workflow.
Operations software
Appliance Repair software
Run the workday: online booking, scheduling, dispatch, technician workflow and estimates.
CRM & records
Appliance Repair CRM
Keep the context: customers, properties or equipment, job history, notes and follow-up.
AI receptionist
AI receptionist for Appliance Repair
Handle inbound calls: answer, capture reason and urgency, check the service area and book.
Other field-service industries
Key facts
Last updated
Core
- Price
- $0 forever
- AI Receptionist
- Call the demo receptionist
- Website
- 1 landing page
- Domain
- Neuron 3rd-level
- Production
- 1 technician
- CRM
- Basic workspace
- Cabinet users
- 1 user
- Sites
- 1 site
Copper
- Price
- $99/mo
- AI Receptionist
- 300 min / month
- Website
- No page limit
- CRM
- Included
- Cabinet users
- 2 users
- Sites
- 1 site
- Your own domain
- Buy through Neuron or connect yours
- Business line
- 1 number (standard local)
- Receptionist languages
- 2 languages
- Outgoing SMS
- 300 / month
- SEO core
- 30 pages per site
Silver
- Price
- $299/mo
- AI Receptionist
- 800 min / month
- Website
- No page limit
- CRM
- Included
- Cabinet users
- 5 users
- Sites
- 3 sites
- Your own domain
- Buy through Neuron or connect yours
- Business line
- 3 numbers (standard local)
- Receptionist languages
- 3 languages
- Outgoing SMS
- 1,200 / month
- SEO core
- 60 pages per site
- Payments department
- Included
- Ads
- Included
Gold
- Price
- $999/mo
- AI Receptionist
- 2,500 min / month
- Website
- No page limit
- CRM
- Included
- Cabinet users
- 15 users
- Sites
- 10 sites
- Your own domain
- Buy through Neuron or connect yours
- Business line
- 10 numbers (standard local)
- Receptionist languages
- 3 languages
- Outgoing SMS
- 5,000 / month
- SEO core
- 60 pages per site
- Payments department
- Included
- Ads
- Included
- Marketing department
- Included
- SMM
- Included
Latest from the newsroom
Local SEO Checklist for Appliance Repair: What the 2026 Guide Says Your Business Needs
A recent industry guide lays out practical SEO steps—Google Business Profile accuracy, mobile-friendly service pages, review management and call tracking—to help appliance techs get more qualified local leads. Apply these priorities to reduce missed calls and convert walk-in searches into booked jobs.
Warranty and Recall Checks: Essential Pre-Visit Procedures for Appliance Repair Shops
Appliance repair businesses must verify warranty status and active recalls before every job to protect customer safety, manage liability, and comply with federal requirements. A systematic intake process saves time and prevents costly service mistakes.
Google's 2026 Local Services Ads Verification: Exact-Match Requirements and What Your Business Needs to Know
Google has tightened Local Services Ads verification with character-for-character matching requirements across all business documents, video verification calls, and stricter dispute rules that directly affect appliance repair, HVAC, plumbing, and electrical contractors. Misaligned documentation now triggers automatic rejection, and background checks can take weeks—making advance preparation essential.
