Neuron Expert
AI FOR APPLIANCE REPAIR

Appliance Repair Software

Free CRM & website — built by AI in minutes

Free CRM and a website that brings calls, plus a receptionist that takes the brand, the model and the symptom. The appliance, the ordered part and the return visit stay on one job, so a two-visit repair stops living in your head.

Build my company →Free CRM & website for your appliance repair company
Hear a demo callAn appliance call, answered by the AI receptionist
Free CRM & Website forever
Get leads without ad spend

Website, Google, Maps & AI answers bring customers in.

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Appliance Repair demo company
Demo company
Appliance Repair
Refrigerators, washers, dryers

AI receptionist

What your appliance repair callers say — and who picks up

The receptionist answers collecting model and symptom details before the visit, asks what the job needs and books it into the CRM with the caller's details.

  • Caller

    “My refrigerator is not cooling.”

  • Caller

    “The washer will not drain.”

  • Caller

    “The dryer runs but does not heat.”

  • Caller

    “The dishwasher leaves water in the bottom.”

  • Caller

    “The oven will not reach the temperature I set.”

  • Caller

    “It shows an error code. Can you tell me what it means?”

Demo company

Appliance Repair

AI receptionist · 24/7

Talk to Neuron like a real customer. It qualifies the request, checks what matters, offers the next step and saves everything to CRM.

Answers instantly
Books appointments
Saves to CRM
NEURON AILIVE
Appliance Repair
00:24 · AI receptionist
“Hi! Thanks for calling. How can I help you today?”
A scripted sample of this trade's call — live voice for it is being prepared.

Have the receptionist call me

One demo call to your phone, as the appliance repair company's receptionist. We text you a code first, so nobody else can send the call to your number. No account needed.

What happens after a appliance repair call

  1. 1Does it show an error code, and is the water standing in the drum or has it drained partly? What brand is it?
  2. 2Please read me the model number on the sticker inside the door frame, and tell me whether the machine is still under any warranty.
  3. 3Thank you. The technician can come tomorrow between one and three, and he will bring a drain pump for that model, so it may be fixed in one visit.

Job record created: Whirlpool front loader WFW5620HW0, about seven years old, error E21, will not drain or spin, out of warranty. Booked tomorrow one to three with a drain pump to be carried; diagnosis fee quoted.

In the CRM

How a appliance repair call turns into a paid job

StepWhat the dispatcher seesWhat the technician sees
1CallA new request with the caller, the reason and brand, model, appliance type and diagnosis and service history, plus the call transcript.Nothing yet — the request is not assigned to a technician until it is booked.
2RecordThe customer record: appliance & warranty records, notes and the job history.The same record, before the visit — what was done last time and what the caller said.
3JobThe job on the calendar — arrival windows, technician skills, diagnosis details and follow-up visits.Assigned to a technician dispatched to the property, with the address, the reason and the arrival window.
4InvoiceThe invoice and payment link on the same job, with the Payments department from Copper.Marks the job complete; the invoice goes out from the same record.

What your appliance repair business gets free, and what Copper adds

Free

$0 forever

  • AI Receptionist · Call the demo receptionist
  • Website · 1 landing page
  • Domain · Neuron 3rd-level
  • Production · 1 technician
  • CRM · Basic workspace
Build free appliance repair CRM

Copper

$99/mo

  • Website · No page limit
  • Your own domain · Buy through Neuron or connect yours
  • CRM · Included
  • Business line · 1 number (standard local)
  • AI Receptionist · 100 min / month
  • Payments department · Included
  • Receptionist languages · 2 languages
  • Outgoing SMS · 150 / month
  • SEO pages · 20 / month
Start 7-day trial

$99/mo after · Card at checkout, $0 today, cancel anytime

Silver and Gold add more lines, minutes and the Marketing department — see all plans.

7 days free — the first charge is on day 8, and we email you a day before it.

One company, one Core. Departments switch on as you grow.

Start with a free CRM, website and one technician. Add phone, AI receptionist and more as your service business grows.

Your company · 4 departments
OWNER CORE
Your company
Copper
IT connections
Production connections
Included departments
See plans

The appliance job, from call to return visit

Arrival windows for customer scheduling
Dispatch by technician skills and availability
Track diagnosis details and follow-up visits
Work on washer, dryer, refrigerator repairs
Brand, model and appliance type captured on the call
Washer, dryer, refrigerator, oven — each with its own history
Diagnosis and service fee recorded on the visit
Parts order tracked against the job
Return visit as visit #2 of the same job
Dispatch board across technicians and skills
Technician app with the model and symptom before arrival
Equipment history and service records for each appliance

Our promises

  • No card for the free plan.

    Core is free forever; we ask for a card only when you start the receptionist trial, and we tell you the exact day the first charge happens.

  • Your data is yours.

    Export any time, no lock-in, no selling to anyone.

  • We never contact your customers without consent.

    The receptionist announces itself, texts go only to people who opted in.

Jobber, Housecall Pro and ServiceTitan charge per seat from day one. Neuron's CRM is free; the receptionist is $99/mo. Compare

Comparing Appliance Repair software?

Compare Appliance Repair software alternatives before you move your customers and jobs.

Start with the appliance repair workflow on this page, then use the source-checked comparisons for current vendor scope and pricing. If your first question is cost, compare the free field-service foundation and the current Neuron plans before choosing a system.

All field service software alternatives →Jobber vs Neuron →Housecall Pro vs Neuron →Workiz vs Neuron →ServiceTitan vs Neuron →
Best free field service software →Neuron pricing →
  • No card for the free plan
  • Keep your number — or get a new local one
  • Export everything any time

Appliance Repair Software FAQ

How does it handle a job that needs a part ordered?

The diagnosis and the part live on the job, and the second trip is another visit on that same job — so the money, the history and the warranty conversation stay together instead of splitting across two unrelated bookings. This ensures that all information remains connected, and the technician can easily reference past repairs when ordering parts.

Does the model number actually get captured?

Yes — brand, model and appliance type are fields on the record, asked for on the call. That is what makes the difference between arriving with the right part and arriving to look at it. The model number is what the right part is ordered by, and it stays on the record for the next visit.

Is the appliance repair software really free?

Core is $0 forever for CRM, customers and jobs, a basic pipeline, basic booking and calendar, and one production employee. Business phone and AI Receptionist start with Copper; Smart Dispatch and technician workflows are paid-tier capabilities. The free version includes all essential features for small appliance repair shops, while premium features are available for businesses that need more advanced tools.

Is this what Neuron was built on?

Yes. Appliance repair is the trade the platform was built for first and the one it runs in production, which is why the parts-and-return-visit shape is in the data model rather than bolted on. The platform was designed specifically to handle the complexities of appliance repair, including the need for detailed part tracking and return visits.

How do I track parts orders for a specific appliance?

Parts orders are tracked directly against the job in the system. When a part is ordered, it is linked to the specific appliance and job, so that all information remains connected. This allows technicians to easily reference past orders and ensures that the correct part is always used for the repair.

Can I schedule return visits automatically after a part is ordered?

Yes, the system can automatically schedule return visits based on part availability and technician schedules. This feature ensures that customers are notified of the return visit in advance, and the technician can prepare with the correct part before arrival.

What happens if a part is not available when a return visit is scheduled?

If a part is not available, the system will automatically reschedule the return visit. The technician will be notified of the delay, and the customer will be informed of the new appointment time. This ensures that the repair is completed without delay once the part is received.

How does the technician app help with appliance repairs?

This reduces the time spent on-site and increases efficiency. The app also includes detailed service records and equipment history, which helps technicians make informed decisions during the repair process.

Guides for Appliance Repair

One platform, three jobs

Choose the part of your appliance repair business you are solving.

This page is specifically about Appliance Repair operations software — scheduling, dispatch and the field workflow.

Operations software

Appliance Repair software

This page

Run the workday: online booking, scheduling, dispatch, technician workflow and estimates.

CRM & records

Appliance Repair CRM

Keep the context: customers, properties or equipment, job history, notes and follow-up.

AI receptionist

AI receptionist for Appliance Repair

Handle inbound calls: answer, capture reason and urgency, check the service area and book.

Other field-service industries

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